IF THIS IS AN EMERGENCY, CALL 911 24/7 Crisis Hotline: 575-437-COPE (2673) Toll Free 1-866-350-COPE (2673)
COPE Client Confidentiality
Established June 2007
Clients have the right to confidentiality and COPE pledges to hold all your personal, privileged communication and information in confidence. There is a process called release of information where you authorize COPE to release or obtain information necessary for your intervention to or from another professional and/or organization. Obtained information is held in the same confidence. There are exceptions to your right of confidentiality which you should know:
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Under New Mexico law, a client release of information is not required “When such disclosure is necessary to protect against a clear and substantial risk of imminent serious physical injury or death by the client on himself or another.” (New Mexico Statute 43-1-19.)
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New Mexico law, Statute 32-1-5, requires that child abuse and neglect be reported. “Any licensed physician, resident or intern examining, attending or treating a child; any law enforcement officer; registered nurse; visiting nurse; school teacher, or social worker acting in his official capacity or any other person knowing or having reasonable suspicion that a child is an abused or neglected child shall report the matter immediately to (1) a local law enforcement agency; or (2) Central Intake at New Mexico Children, Youth and Families Department.”
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COPE charts are subject to periodic review and staffing with pertinent COPE staff. A client release of information is not required for such internal reviews and staffings.
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In the event of legal action, your client chart and/or your practitioner may be subpoenaed. New Mexico statutes allow for privileged communication between a victim advocate and a domestic violence victim. If you are not a victim of domestic violence, such privilege may not be upheld and your practitioner’s testimony may be introduced in any legal action.
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If you (present or former client) initiate legal action against COPE and or its employees, interns or volunteers, a release of information is not required for our defense.